Consultancy
for Medical Offices

IPS Consulting Group, for more than 15 years, has been supporting medical specialists who wish to increase their turnover by increasing the prestige of their medical office and the number of patients acquired. We will provide specialized medical offices with a strategy modeled according to the Doctor’s needs, providing them with all the tools useful for the development of their image and professional activity.

Tailor-made consultancy

After a detailed analysis of the Medical Office (sector of specialization, market in which it operates, current turnover, location and setting up of the office), a complete business plan will be drawn up in synergy with the specialized professionals of our team. The “construction” of the “Brand Identity” and the eventual “rebuild” of the website will also be provided; The need for an architectural review of the Doctor’s Office will be assessed, with the aim of creating elegant and comfortable environments, such as to make the reception of patients pleasant and relaxing; A perfect “Customer Care” will be developed to ensure that the customer is always satisfied with the welcome received from the first day of the visit.

01. Business Plan

The drafting of a Business Plan is today an indispensable tool to define the objectives that the Doctor can aspire to, to make him understand the degree of feasibility and profitability of the professional / entrepreneurial development idea we are aiming for and consequently evaluate the cost / benefit ratio. We will proceed with the study of the critical points and their solution, as well as the objectives to be set and their feasibility;
We will analyze the current market and the possible activation of the activities of the Medical Offices also on foreign markets;
We will carry out a financial analysis of the current and future catchment areas, of the necessary investments and of the increase in turnover obtainable. We will prepare a legislative, fiscal and tax assessment in the case of development of activities on foreign markets.

02. Customer Care

Customer service is crucial to the success of a medical business, but not everyone sees it in the same way, nor does they share the same quality standards.
IPS Consulting Group will work to raise the services offered by the Doctor’s Office to the highest quality level, in order to give the client the serenity of a dedicated welcome and the certainty of having made the right choice.
The client / patient will be put at ease in a relaxing and rewarding environment, where friendliness and smiles will always be in the first place, in order to ensure the achievement of the greatest possible loyalty from the first visit.
Our experts will provide short training courses to the staff in charge (receptionists, collaborators, medical assistants, etc …) to achieve the established standards.

03. Digital Innovation

In a period of strong competitiveness such as the one we are experiencing, the specialist doctor, who is heavily involved in his profession, is frequently unable to predict the changes in digital information and how important they are. This is why it is necessary to rely on professional consultants. IPS Consulting Group offers innovative highly professional consulting services, designed to develop a performing and successful online presence.
In collaboration with an important company of IT experts, we create and implement the latest generation web platforms (Websites, Android and Ios apps, corporate CRMs) integrated with all the tools necessary for the complete management of the company. We offer 360-degree consultancy: from improving visibility to generating new target contacts through the most suitable social media, from optimizing the brand to online positioning through the main SEO techniques.
Through the study of the market and the definition of strategic, organizational and financial objectives, we bring the Specialist Doctors to the highest level, pursuing and achieving the set business objectives.